Job Vacancies

Sales Executive

We're looking for a sales assistant to come and join our team. This is a new and exciting position for someone who is passionate about sales and customer service. 

You will experience all aspects of running a small creative business with a focus on growing sales for which a generous commission is paid in addition to a basic salary.

If you are ambitious, enthusiastic and driven, and interested in growing with us then please get in touch.

To apply: Please send your covering letter and CV to info@victoriaeggs.com with the subject line 'Sales Assistant Application' by 25th February.
Location: North London, N1
Pay: £20,000 - £24,000 including bonus. Basic £17,550.

Job Title: Sales Executive – Full Time
Company:

This is a new position in a small, but well-established company looking to grow sales significantly of their British made homeware and gifts. You will experience all aspects of running a small creative business with a focus on growing sales for which a generous commission is paid in addition to a basic salary.

If you are ambitious, enthusiastic and driven, and interested in growing with this successful company then please get in touch.

Reports to: Director
Department: Sales & Marketing Location: North London
Job Purpose: Support sales growth across the trade and consumer business by proactive and excellent communication with customers implementing the sales strategy across telephone calls, promotions, trade shows and other sales opportunities To support the online consumer sales and marketing activity

Support administration functions as required

Subordinates: None
Key Accountabilities Ensure the entire customer experience from initial enquiry through all business touch points, is efficient and effective so as to maximise sales, and ensure an excellent customer experience in line with the brand Develop an effective and friendly personal communication style across all communication methods, that enhances the company’s reputation and builds loyalty

Develop and implement sales initiatives with the Director to grow the UK business and increase the number of customers and sales values in all major sectors of the market and across all products

Manage and update accurately all sales and customer information on the company database and provide reports when required

Support the online sales and marketing strategy via updates to company websites and social media

Liaise with external service providers as required to support director

Key Activities: Provide efficient and timely response to all sales enquiries from various channels such as phones, emails, trade shows, websites Efficiently and quickly deal with customer queries and escalate issues where necessary to ensure excellent customer service and quick turnaround Participate in sales drive initiatives and promotions, developing a friendly and sales focused telephone style, and an on-brand written style in emails

Make outbound calls to customers to achieve sales and repeat orders, including generating new sales, and to update customers on trade shows and other news

Record details of all outbound and inbound customer calls and keep database updated daily on orders and customers

Attend tradeshows, and work with wider team to meet show sales targets

Ensure excellent understanding of the product ranges to effectively promote them to customers and professionally represent the business face to face with customers

Develop strategy, with director, for maximising opportunities to upsell and add-sell to all customer segments

Work with director to develop sales reports and provide weekly management information

Support director in the development and implementation of a Key Accounts strategy

Competencies: Passionate about sales and customer service Clear thinker who can prioritise and organise own workload

Clear and friendly communicator, able to present information succinctly and patiently; calm when busy and under pressure

Able to work collaboratively with different types of people, internally and externally

Motivated by sales with an eye for opportunities, and a good trading instinct; a desire to succeed

Great team player and contributor to wider team and growth of the business

Ambitious and wanting to make a difference

Experience:

Relevant experience in a sales environment would be an advantage, but aptitude for sales is more important, and a willingness to learn Excellent computer skills

Excellent communication skills, verbal and written; comfortable talking to customers

Understanding of the gift/home markets and the core customers would be an advantage

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